Legal

Accessibility

Everyone should be able to shop with us comfortably.

Our commitment

We design and build Soft Mila to work for as many people as possible, including people who use screen readers, keyboard navigation, zoom or reduced motion. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we do

  • Text and buttons with strong contrast, and pages that still work when zoomed to 200%.
  • Every control can be reached and used with a keyboard, with a visible focus outline.
  • Descriptive labels on images, buttons and form fields for screen readers.
  • Animations calm down or stop when your device asks for reduced motion.
  • Regular automated checks of our pages, alongside testing by hand.

Tell us if something gets in your way

We know we may not get everything right. If any part of our site is hard to use, please send us a message with the page and what happened. We'll work on a fix and help you complete your order another way in the meantime.